The department Front Office and Helpdesk is looking for:
Student Assistant (m/f/d)Reference No.: IT 2018/1
The focus of the department Frontoffice and Helpdesk (IT-FH) is supporting IT users at the HZB. The Helpdesk as First Level Support is the central organ for usersupport in the main department IT, operated by IT-FH. Furthermore, IT-FH provides a variety of devices belonging to different device classes for endusers and manages the centrally acquired licenses of the HZB.
- Collaboration in the central user help desk (first and second level support)
- Installation and configuration of Windows and Linux systems as well as diverse application software
- Performing of smal-sized hardware works
- Good knowledge of Windows/Linux systems
- Self-assured, friendly and service oriented attitude and action
- Group ability and working independently
- Good knowledge of German and English
What we offerFixed term contract for 12 months in part-time with mind. 13,80 Arbeitsstunden/Woche hours a week. The salary is based on the Collective Agreement for the German Public Service (TVöD-Bund).
We particularly welcome applications from women. Preference will be given to handicapped applicants provided equal suitability.
How to applyWe look forward to receiving your application via our application management system by 31.07.2019. For reasons of data protection regulations, we are unfortunately unable to consider applications that reach us by email or by mail in the application process.
For German version, please click on the following link: German Version.